Google Workspace Essentials (BB036)
Learn about all the powerful apps in Google’s collection of cloud computing, productivity, and collaboration tools Google’s suite of apps for business is powerful, accessible, and integrated. In this course, Google expert Laurie Sherrod...
Persuasion: The Art of Communication (BB161)
There are many reasons why we communicate – to inform, to share our viewpoint, to educate, and to sell. Communications guru Barbara Evers would argue that all these forms of communication are in fact forms of persuasion. In this course...
Intro to Microsoft 365 (2021) (BB190)
Microsoft 365 is your powerful workspace in the cloud! Microsoft 365 is far more than classic Microsoft Office. Powerful collaborative tools like OneDrive, Teams, Planner, and Forms combine with traditional Microsoft apps to form a powerful...
NARPM Ethics In Review (DL-105)
NOT FOR NEW MEMBER REQUIREMENT-SEE NEW MEMBER ETHICS (FREE) Are you ethical? You may be surprised at the pitfalls. This course will cover the basics of ethical behavior in your property management business. The NARPM Code of Ethics will be...
NARPM New Member Ethics (DL10121)
Are you ethical? You may be surprised at the pitfalls. This course will cover the basics of ethical behavior in your property management business. The NARPM Code of Ethics will be reviewed as well as the entire grievance process. Note: This...
NARPM Tenancy (Updated 2020) (DL104)
This is a comprehensive look at the Tenant Cycle that all property management companies experience in their businesses. From procurement through move out, this is an immersive examination of the details involved in the day to day administration...
Paperless Office (DL106)
The words "Paperless Office" conjures up an image in most peoples minds of employees standing in front of a high-speed document scanners feeding reams of paper into an amorphous ether-land. For some companies, this is realty. For most...
The Basics Of The Fair Housing Act (DL107)
This course is compiled from a Housing and Urban Development video on the basics of Fair Housing along with other documents issued by HUD and other agencies specific to Fair Housing. Course PowerPoint and other documents are printable. This Fair...
Marketing for Residential Property Managers (DL108)
Are You spending your marketing dollars wisely? Do you know how many clients and customers your marketing efforts are bringing you? Are you unsure of HOW to market to your client and customer base? All of these questions (and more!) will be...
Office Operations-Policy and Procedures (DL109)
Regardless of whether you are on your own or part of a large organization, policies and procedures will provide consistency and minimize liability. This course will explain the advantages of having a Policy and Procedures Manual as well as...
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